Slottio: Account Security and Identity Checks
We record account security as three separate layers: login protection, handling of personal data, and identity verification. They address different risks, so an identity check should not be confused with a sign-in safeguard.
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Slottio’s recorded account safeguards
On the login and data side, two-factor authentication is available, and the recorded technical measure is encryption. The stated data-retention period is five years; these measures concern access and information handling, not proof of identity.
Identity checks apply separately: verification is required for any withdrawal request, is typically completed within 48 hours, and a EUR 2,000 deposit threshold is also recorded for KYC. Accepted evidence includes:
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- A government-issued photo ID
- A selfie holding the ID document
- A recent bank statement or utility bill
- Source-of-funds documents
- A photo of the card used for deposit
The accepted documents show that checks can cover identity, address, and payment or funding context. In practical terms, account access protection and KYC serve complementary purposes: one helps protect entry and information, while the other supports verification of the person and relevant transactions. We distinguish these controls rather than treating document collection as a login feature.
